Privacy Policy
This Privacy Policy explains how Maiblu sports ltd (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you visit or make a purchase from [maiblusports.co.uk].
We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable UK data protection laws.
1. Who we are
Maiblu sports ltd
Personal data we collect
We may collect and process the following categories of personal data:
- Identity data – such as your name
- Contact data – such as billing address, delivery address, email address, and telephone number
- Transaction data – such as details of products purchased, order history, and payment-related information
- Technical data – such as IP address, browser type, device information, time zone, and how you use our website
- Marketing data – such as your preferences for receiving marketing communications
We do not store full payment card details. Payment information is processed securely by our third-party payment providers.
3. How we collect your data
We collect personal data when you:
- Visit our website
- Place an order
- Create an account
- Subscribe to our emails or marketing
- Contact us with an enquiry
- Interact with cookies and similar technologies on our website
4. How we use your personal data
We use your personal data to:
- Process and deliver your orders
- Manage payments, fees, and charges
- Communicate with you about your order or account
- Respond to enquiries and customer service requests
- Improve our website, services, and customer experience
- Send marketing communications where permitted by law or where you have given consent
- Prevent fraud and protect our business
- Comply with legal and regulatory obligations
5. Lawful bases for processing
Under UK data protection law, we rely on the following lawful bases:
- Contract – where processing is necessary to fulfil your order or provide our services
- Legal obligation – where we must comply with legal or regulatory duties
- Legitimate interests – where processing is necessary for our legitimate business interests, provided your rights do not override those interests
- Consent – where required, such as for certain marketing communications or non-essential cookies
6. Sharing your personal data
We may share your personal data with trusted third parties where necessary, including:
- Payment processors
- Delivery and logistics providers
- Website hosting and IT service providers
- Marketing platforms and email service providers
- Professional advisers, such as legal, accounting, or insurance advisers
- Regulatory authorities or law enforcement where required by law
We require third parties to respect the security of your personal data and to process it only in accordance with the law.
7. International transfers
Some of our service providers may process personal data outside the UK. Where this happens, we take appropriate steps to ensure your data is protected, including relying on adequacy regulations or approved transfer safeguards where required.
8. Data retention
We keep personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, tax, and reporting requirements.
9. Your legal rights
Under UK data protection law, you may have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data
- Object to processing
- Request restriction of processing
- Request transfer of your personal data
- Withdraw consent at any time where we rely on consent
To exercise any of these rights, please contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data protection rights have been breached.
ICO website: ico.org.uk
10. Cookies
Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and support marketing activity. Where required by law, we will ask for your consent before placing non-essential cookies on your device.
You can control cookies through your browser settings and, where applicable, through our cookie banner or preference tool.
11. Data security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
12. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
13. Contact us
If you have any questions about this Privacy Policy or about your personal data, please contact:
[Business Name]
Email: [Insert email address]
